How Can We Help?

Adding a bill is simple:

• Tap the "+" button on the home screen
• Choose to take a photo, import from gallery, or enter manually
• The app will automatically extract bill details using OCR
• Review and confirm the information
• Tap "Save" to add the bill

Absolutely! Your privacy is our top priority:

• All data is stored locally on your device only
• No cloud storage or servers involved
• We never see or access your bill information
• No tracking, no analytics, no data collection
• Optional biometric lock (Face ID/Touch ID) for extra security

Read our full Privacy Policy for details.

Our OCR technology is highly accurate (90%+ success rate), but results depend on:

• Photo Quality: Good lighting and focus improve accuracy
• Bill Format: Clear, printed text works best
• Language: Optimized for English text

Tip: Always review extracted information before saving. You can easily edit any field if needed.

For iOS (iPhone/iPad):

• Open Settings app
• Tap your name at the top
• Tap "Subscriptions"
• Select BillSnap Premium
• Tap "Cancel Subscription"

For Android:

• Open Google Play Store
• Tap Menu → Subscriptions
• Select BillSnap Premium
• Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period.

Premium users can export data:

• Go to Settings in the app
• Tap "Export Data"
• Choose a location to save the backup file
• The file includes all bill data (JSON format)

To restore from backup:

• Go to Settings → "Import Data"
• Select your backup file
• Confirm the import

Free users: Upgrade to Premium to access backup features, or manually note down your important bills.

Check these settings:

• App Permissions: Ensure BillSnap has notification permission in device settings
• Do Not Disturb: Make sure your device isn't in Do Not Disturb mode
• Due Date: Reminders are sent 3 days before the due date
• Battery Optimization: Disable battery optimization for BillSnap (Android)
• Background App Refresh: Enable for BillSnap (iOS)

If issues persist, contact us at help@billsnap.online

Currently, BillSnap stores all data locally on each device:

• Premium Subscription: Can be used on multiple devices with the same Apple ID or Google account
• Data Sync: Not currently available (data stays on each device)
• Workaround: Use Export/Import to manually transfer data between devices

Cloud sync is a feature we're considering for future updates!

Important: All your bill data and photos will be permanently deleted when you uninstall BillSnap.

• Data is stored locally on your device only
• We don't have backup copies (privacy-first design)
• Before uninstalling: Export your data if you're a Premium user
• Take screenshots of important bills as backup

Yes! BillSnap supports various currencies:

• USD ($), EUR (€), GBP (£), CAD ($), AUD ($), and more
• Set your preferred currency in Settings
• OCR automatically detects currency symbols
• Manual entry supports any currency

Yes! BillSnap includes common bill categories:

• Electric
• Water
• Gas
• Internet
• Phone
• Cable/TV
• Rent/Mortgage
• Insurance
• Credit Card
• Other (custom)

Assign categories when adding or editing bills for better organization.

We love hearing from our users!

• Bug Reports: Email help@billsnap.online with details
• Feature Requests: Send suggestions to the same email
• App Store Reviews: Leave feedback (but email us for technical issues)

Your feedback helps us improve BillSnap for everyone!